The Digital Transformation in Fast Casual & QSR Summit 2026, hosted in Chicago, brings together restaurant operators and technology leaders to explore how digital innovation is reshaping the guest experience. The event focuses on how organizations are improving loyalty, enhancing the customer journey, and modernizing operations in an increasingly digital environment.
Through a mix of case studies, discussions, and networking, attendees will gain insights into optimizing drive-thru and digital experiences, elevating guest engagement through menu and technology innovation, and building more integrated, scalable technology ecosystems.
Join Sandra Moran for “The Human Layer of the P&L: Making Workforce Readiness an Operating Metric” on Wednesday, June 17 from 12:20 PM – 12:50 PM in the Digital Transformation Stream, Grand Ballroom BCD. This session will explore how QSR and fast casual operators can treat workforce readiness as an operating metric tied to frontline execution, guest experience, and business outcomes.